The Better Business Bureau warns that if you’re about to decorate for the holidays, keep an eye out for scams.
A scam tracker used by the BBB has received complaints about false advertisements and false promises for holiday decor.
The scam works by using fake photos on different online platforms to trick you into buying the product. Once you receive the product in the mail, it looks very different from the picture on the website. In many cases it is a poorly made, smaller version of the item you ordered.
Customers are struggling to reach sellers, making returns and refunds virtually impossible.
A customer reported such an experience.
“For Halloween I ordered a giant 7 foot pumpkin head and a giant 7 foot skeleton with LED eyes and sounds. What I finally received in the mail after almost a month were two dolls 7″ rubber boots that somehow looked like they advertised,” the customer said, “This company will not respond to their emails, which is the only way of communication. Items looked amazing online, but the store is a total rip off.
The BBB recommends that buyers do their research before buying. Make sure the company has work contact details for returns, check other websites for reviews of the company or reports of scams, and try not to make impulse purchases on social media , because apps can track your spending habits.
(WATCH BELOW: Fraud, scam cases on the rise on Zelle, says Senate report)
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